I got my order and it's just not love. Can I return or exchange?
Yes! See the details of our return policy below.RETURNS
Did your new item miss the mark? Fortunately, daisylace accepts returns for up to 30 days following the date of purchase.
To be eligible for a return, your item must be unused and in the same condition that you received it with all tags attached. All returns must include a packing slip containing your order number or a copy of your order confirmation to be eligible for refund. Items marked 'SALE' on the product listing, or 'FINAL SALE' at checkout are not eligible for return. All ‘LAST CHANCE’ section items are final sale. Bath and body items, cosmetics, swim without a hygienic liner & intimates are final sale. Any items that received a percentage discount will be refunded for the price paid. If an order contained a dollar off discount (rewards redemption, special or promotion) the return amount per item will be prorated to the discount. All return shipping costs are at the expense of the purchaser.
Send your return to:
238 Market Street
Lewisburg, PA 17837
Any item returned past 30 days of purchase may be subject to partial to zero refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days.
LATE OR MISSING REFUNDS
If you haven’t received a refund, be sure to check with your bank and/or contact your credit card company. It may take time on their end to officially post your refund.
If you’ve done all of this and you still have not received your refund, please contact us at firstname.lastname@example.org.EXCHANGES
Exchanges will be granted if your item arrives defective or damaged. In the event your item is out of stock, you may eligible for refund. If you wish to exchange, send us an email at
email@example.com and we will get you taken care of ASAP.